Visitor access systems offer the perfect blend of security and convenience. These systems give tenants full control over who can enter the building while creating a smooth experience for guests.

In a multi-family setting, visitor access often begins at a directory located at the main entrance. A guest scrolls through the list, selects the resident they are visiting, and presses a button to request entry. The resident can answer the call through their phone or an app, allowing them to approve or deny access from anywhere.

What Are Visitor Access Systems?

Visitor access systems are modern solutions that allow tenants to manage guest entry in a secure and convenient way. These systems are commonly used in multi-family residential buildings but are also well-suited for commercial properties with multiple tenants.

At the entrance, visitors interact with a directory or touchscreen panel. They scroll through a list of residents or businesses, select the one they’re visiting, and press a call button to request access. The tenant receives the call on their mobile device and can approve or deny entry through an app. In most cases, the system includes audio communication, and many offer video as well.

These systems are becoming more popular because they upgrade the outdated “buzzer” model with cloud-based technology and app-based control. Tenants no longer need to be home or tied to a hard-wired phone to grant access. They can manage entry from anywhere, and even offer temporary access for guests staying over the weekend or for deliveries and services.

This added flexibility makes the system not only more secure, but also more convenient, turning it into a valued amenity for modern buildings.

Selecting the Right Visitor Access System

Not all visitor access systems are created equal. The right solution depends on the size of the building, the number of tenants, and the level of convenience and security you want to offer.

Older systems often rely on hard-wired phone lines or buzzers. These setups allow visitors to press a button that calls the tenant’s landline. The tenant answers the call and presses a number to unlock the door. While functional, these systems are limited to audio communication and require the resident to be physically present or near the connected phone.

More modern systems, like the ones we install, offer a better experience for both tenants and guests. These include:

  • Touchscreen panels that function like a tablet at the entry
  • Video and voice communication between visitors and residents
  • App-based access control that works from a mobile phone
  • Temporary access codes for guests or deliveries
  • Cloud connectivity that allows remote management

Compared to leaving a door unlocked, walking to the entrance every time someone arrives, or hiring a concierge, a visitor access system provides better security and greater flexibility.

When selecting a system, it's also important to think about internet availability, the number of tenants, and whether modern technology will be viewed as an added amenity. Cloud-based systems scale easily and are not limited by building size, though they may come with a monthly subscription depending on the number of users.

How Visitor Access Systems Can Enhance Your Business

A visitor access system does more than manage entry. It can improve security, streamline operations, and create a more professional experience for guests, tenants, and staff.

These systems can integrate with other tools you already use. For example, video intercom systems can tie into your existing security cameras, allowing you to monitor entrances in real time. Some systems also connect with access control platforms, so you can manage both visitors and employee access from one place.

Because the system is cloud-based, administrators can manage settings remotely. That includes granting or revoking access, updating the tenant directory, and reviewing event logs. If someone moves out or a delivery code needs to be changed, those updates happen instantly.

Visitor access systems also help reduce risks. By keeping exterior doors locked and requiring a request for entry, you lower the chance of theft, vandalism, or unwanted visitors. If a camera is included, you can also detect when doors are propped open or misused.

Altogether, these features provide stronger control without adding more work to your staff or tenants.

Cost of Visitor Access Systems

The cost of a visitor access system depends on the building layout, number of entrances, and the features you choose.

There are also lower-cost options with fewer features, such as non-cloud systems. These may have a higher upfront installation cost due to wiring but often do not include monthly fees. On the other end, cloud-based systems offer more flexibility and convenience, with subscription-based pricing.

Our team can help you compare options and find a solution that fits your needs and budget.

What’s Next for Visitor Access Systems

Visitor access technology continues to evolve, with new features focused on flexibility, convenience, and reduced hardware needs.

One trend gaining popularity is QR code access. In situations where a physical panel may be at risk of vandalism or is needed at a secondary entrance, a QR code placed near the door allows guests to scan it to view the directory and request access directly from their phone.

Video capabilities are also improving, giving tenants a clearer view of who is at the door. Mobile apps continue to replace in-unit hardware, offering faster and more convenient access control from anywhere.

These updates are all designed to improve security while making life easier for both building managers and tenants.

 

Ready to upgrade your building's entry experience?

Contact Assured Security to find the right visitor access system for your property.